Refund against Cancellation:
• Customers shall get Refund against Cancellation of order or any failed payment by way of credit to the original mode of payment - Credit/Debit Card or UPI or Net Banking or Third-Party Wallet.
• No refund applicable for “No returns applicable products”, if denied at doorstep for prepaid order.
Refund against Return:
• In case of Cash on Delivery (COD) orders, customers can choose to get their refund on Return(s) through one of the below options. The refund shall be initiated within 5 days to 7 days from the date of return pickup.
• Bank Account
• Refund credited to the Bank Account entered by the customer at the time of initiating the return request.
• In case of transaction failure due to invalid bank account details, M/s Bharat Enterprises reserves the right to refund the amount to the M/s Bharat Enterprises Wallet of the customer.
• Refund credited to the M/s Bharat Enterprises Wallet in the form of eGift Cards (issued by Quicksilver). Detailed Terms and Conditions of the wallet are provided here.
• Refund credited to the Bank Account associated with the UPI ID entered by the customer at the time of initiating the return request.
• In case the payment is made by Credit/Debit Card, Net Banking or Third-Party Wallet, you may get the refund within 5-7 working days. Kindly note that there may be delays in refund as they're handled by the Bank.
Refund against denied/canceled order by M/s Bharat Enterprises:
• In case of online paid order, customers shall get a refund against return by way of credit to the original mode of payment, like Credit/Debit Card, or Net banking or Third-Party Wallet.
• In case of a refund by way of Credit/Debit Card, or Net banking or Third-Party Wallet, you may get the credit within 5-7 working days.
• While we regret any inconvenience caused by this time frame, as the refund is handled by the Bank.
• There may be a delay in refund timing and we have no control over that.
If the status is marked as “REFUND ALLOWED” and is not received by you in 7 working days, kindly contact us at [email protected]. We will follow up, until you receive your refund.
